Affordable Pricing Plans For Everyone!

Signup today for your free 30 days trial with unlimited agents

$9.99 / Agent - billed yearly
$11.99 - billed monthly
  • Email to ticket
  • Custom Domain
  • Ticket Time Tracking
  • Single Business Hour
  • Multiple Email Accounts
  • Satisfaction Surveys
  • App integrations
$16.99 / Agent - billed yearly
$19.99 - billed monthly
  • Announcements
  • Multiple Business Hours
  • Multiple SLA Policies
  • Company & Group SLA
  • Multiple Ticket Forms
  • Custom DKIM
  • And everything in Starter
$24.99 / Agent - billed yearly
$29.99 - billed monthly
  • Game Mechanics
  • Portal Customization
  • Advanced Reports
  • Scheduled Reports
  • Ticket Scheduler
  • Quotes & Invoice
  • And everything in Professional
$44.99 / Agent - billed yearly
$49.99 - billed monthly
  • Custom Email Server
  • Custom SSL Certificate
  • IP Whitelisting
  • Security Audit Report
  • And everything in Business

Not sure which plan is best for you?

See our complete list of features

Frequestly asked questions

How does the free trial work?

You will have access to all the features in the Trakdesk Enterprise plan, free for 30 days. At any point you can enter your credit card information and subscribe to a paid plan or downgrade to our free plan to continue using the service. If you choose not to continue, your account will expire and will be deleted as standard business procedures.

When can i upgrade or downgrade?

Anytime, Trakdesk is a pay-as-you-go subscription based service, you can upgrade, downgrade or cancel your account at any time. No strings attached.

What's an agent?

Agents are pretty much your support representatives. Each Agent, admin or manager needs their own license to use the service. You can add as many agents as you want on any plan.

Is my data safe?

Yes, At Trakdesk, we're committed to ensuring the security of our servers and our user's data. Our servers are hosted in Amazon's datacenter, protected by multiple layers of security via a variety of technological and human measures. Additionally, all of our plans comes with SSL encryption to keep your data safe.

What types of payment do you accept?

We accept all major credit or debit cards including Visa, Mastercard, Discover and American Express. We use Braintree as our payment processing vendor so your account informatioin is always encrypted and locked away in Braintree's vault.

More Questions?

Feel free to reach out to us at any time at We'll be glad to answer any of your questions.